Recover Your SSO ID and Password

The Rajasthan Government’s Single Sign-On (SSO) Portal is a powerful digital gateway that allows citizens to access a vast array of government schemes, services, and applications with just one set of credentials. However, with so many digital accounts to manage, it is common to forget your login details.

If you have lost your SSO ID or your Password, this guide provides a step-by-step walkthrough to help you regain access quickly and easily.

Part 1: How to Recover Your Forgotten SSO ID

If you don't remember your Digital Identity (SSO ID), you can retrieve it using the official portal or via a simple SMS.

Method 1: Via the SSO Rajasthan Portal

1. Visit the Official Website: Go to sso.rajasthan.gov.in
2. Select the Recovery Option: On the login page, look for the link that says "I Forgot my Digital Identity (SSOID) Click Here".
3. Choose Your Category: You will be presented with three categories. Select the one you used during registration:
   • Citizen: You can recover your ID using Jan Aadhaar, Bhamashah, Aadhaar, Facebook, Google, or Twitter.
   • Udhyog (Business): Use your Udyog Aadhaar or SAN (Organization Aadhaar Number).
   • Govt. Employee: Select the SIPF button and enter your SIPF Number and Password.
4. Receive Your ID: Once you provide the required details, your SSO ID will be sent to your registered mobile number or email address.

Method 2: Via Mobile SMS (Quickest Way)

If you have your registered mobile phone handy, you don’t even need to visit the website.

• Compose a Message: Type RJ SSO.
• Send To: Send the SMS to 9223166166.
• Result: You will receive an instant reply containing your registered SSO ID.

Part 2: How to Recover Your SSO Password

If you know your SSO ID but have forgotten the password, follow these steps to reset it.

Method 1: Using the Official Portal

1. Navigate to Password Reset: Go to the SSO Portal and click on "I Forgot my Password" at the bottom of the page.
2. Provide Identification: Enter your SSO ID and your registered Email ID.
3. Choose a Verification Method: Select one of the following to verify your identity:
   • Mobile Number: Enter your registered mobile number to receive a reset link via SMS.
   • Email (Personal): A reset link will be sent directly to your inbox.
   • Aadhaar ID/VID: Use your Aadhaar number to trigger a verification link to your Aadhaar-linked mobile.
4. Set New Password: Click the link received and follow the prompts to create a new, secure password.

Method 2: Reset via SMS

• Compose a Message: Type RJ SSO PASSWORD.
• Send To: Send it to 9223166166.
• Result: You will receive your password details or a reset confirmation via SMS on your registered number.

FAQs

Is there a fee for recovering my SSO ID or password?

Absolutely not. Recovering your credentials is a completely free service provided by the Rajasthan government. Whether you use the website or the SMS service, you will not be charged.

What should I do if my registered mobile number or email is no longer working?

If you cannot access your registered recovery methods, you must visit the nearest E-Mitra center or an SSO Help Center. You will need to bring your identity card (like Aadhaar or Jan Aadhaar) to have your profile manually updated by an official.

Can I have multiple SSO IDs linked to the same mobile number?

No, the system only allows one SSO ID per mobile number. If you have accidentally created multiple IDs, it is recommended to merge them into a single account to avoid technical issues with government service applications.

Will my old data be lost after I recover my ID?

No, your data is safe. Recovering your ID or resetting your password simply grants you access back into your existing account. All your previous application histories and saved documents will remain intact.