Time Required
5–10 minutes to complete the process
OTP Needed
Registered mobile number required for verification
Irreversible
Merging is permanent — cannot be undone
Online Only
Done entirely via sso.rajasthan.gov.in
📌 What Does "Merging SSO IDs" Mean?
Many Rajasthan citizens end up with more than one SSO ID — often because they registered once as a regular citizen and again through their government job. Having two active SSO IDs can cause confusion when applying for government services, scholarships, or jobs through the portal.
Merging SSO IDs means deactivating one account (usually the independent citizen account) and linking its service history to your primary account — typically a Government Employee SSO ID. After merging, you log in using a single ID and access all your linked services from one place.
✅ Before You Start — Checklist
Make sure you have all of the following ready before attempting the merge:
- ✔️ Login credentials (username & password) for both SSO IDs
- ✔️ Mobile number registered with the account you want to deactivate (for OTP)
- ✔️ Your active Government Employee SSO ID (the one you want to keep)
- ✔️ Stable internet connection and a working browser (Chrome or Firefox recommended)
- ✔️ Ensure your primary (Government) SSO ID is active and accessible before starting
Step-by-Step: How to Merge Multiple SSO IDs
Open the SSO Portal
Go to the official Rajasthan SSO portal at sso.rajasthan.gov.in. On the main login screen, look for the link that says "I have multiple SSOIDs" and click "Click here to merge."
Log In to the Account You Want to Deactivate
Sign in as a Citizen using the SSO ID you wish to deactivate (the extra or duplicate account). Do not log in with your Government Employee ID at this step.
Open Edit Profile
After logging in, click the pencil (Edit Profile) icon located at the top right area of the dashboard page. This opens your account profile settings.
Click "Deactivate Account"
Inside the Edit Profile section, find and click the "Deactivate Account" button. This starts the deactivation and merge process for your citizen account.
Enter Your Mobile Number and Verify via OTP
You will be asked to enter the mobile number registered with this account. An OTP (One-Time Password) will be sent via SMS. Enter the OTP to confirm deactivation of the citizen account.
Enter Your Government SSO ID
After OTP verification, you will be automatically redirected to the merging page. Here, enter your active Government Employee SSO Login ID — the account you want to keep and merge into.
Confirm and Complete the Merge
Review the details shown and confirm the merger. Once confirmed, your citizen account is deactivated and its linked data is transferred securely to your Government Employee SSO ID.
🔄 What Happens After Merging?
After a successful merge, here is what changes and what stays the same:
| Item | Before Merge | After Merge |
|---|---|---|
| Number of active SSO IDs | 2 (Citizen + Government) | 1 (Government ID only) |
| Citizen account login | ✅ Active | ❌ Permanently deactivated |
| Your service history & data | Split across 2 accounts | Consolidated in 1 account |
| Jan Aadhaar / ABC ID links | May be linked to either account | Transferred to primary ID |
| Can you reverse the merge? | N/A | ❌ No — permanent |
🛠️ Common Issues and How to Fix Them
OTP Not Received
If you do not receive the OTP within 2 minutes, check that the mobile number you entered matches the one registered with the account. Try clicking "Resend OTP." If the issue persists, ensure your network has a signal and the number is not on DND (Do Not Disturb) mode.
Wrong Account Deactivated
This is the most critical mistake to avoid. If you accidentally start the process on your Government Employee account, stop immediately and do not complete the OTP step. Once OTP is confirmed and the merge finalised, it cannot be reversed. Contact the SSO helpdesk at 0141-5153222 for further assistance.
"Merge" Option Not Visible
The merge option is only visible on the SSO portal login page. Make sure you are visiting sso.rajasthan.gov.in directly. Clear your browser cache or try a different browser if the option does not appear.
Government SSO ID Not Accepted During Merge
Ensure your Government Employee SSO ID is currently active and you are entering it exactly as registered — it is case-sensitive. If your Government ID is also inactive, you must reactivate it first before attempting the merge.
👥 Who Should Merge Their SSO IDs?
You should consider merging your SSO IDs if any of the following apply to you:
- You are a government employee who registered a separate citizen SSO ID before receiving your official Government Employee ID.
- You accidentally created a duplicate account with a different mobile number or email.
- You are facing issues accessing services because your data is split between two accounts.
- You want to keep only one ID to simplify your access to portals like Scholarship Portal, E-Mitra, SIPF, and others.
If you are a regular citizen with only one SSO ID, you do not need to merge anything. This process is specifically for people with two or more active SSO accounts.
Frequently Asked Questions
Ready to Merge Your SSO IDs?
Visit the official Rajasthan SSO portal and follow the steps above. Make sure you have both login credentials and your registered mobile number handy before you begin.
🔗 Go to SSO Portal