Step-by-Step Guide 2026

Merge Multiple
Rajasthan SSO IDs

One account. All your services. Done right.

Have more than one SSO ID? Learn how to safely deactivate your extra Citizen account and merge it with your primary or Government Employee SSO ID — all online in minutes.

Go to SSO Portal to Merge
⏱️

5–10 Minutes

Time required to complete the process

📱

OTP Needed

Registered mobile number required for verification

🔒

Irreversible

Merging is permanent — cannot be undone

💻

Online Only

Done entirely via sso.rajasthan.gov.in

About Merging

What Does "Merging SSO IDs" Mean?

Many Rajasthan citizens end up with more than one SSO ID — often because they registered once as a regular citizen and again through their government job. Source Having two active SSO IDs can cause confusion when applying for government services, scholarships, or jobs through the portal.

Merging SSO IDs means deactivating one account (usually the independent citizen account) and linking its service history to your primary account — typically a Government Employee SSO ID. After merging, you log in using a single ID and access all your linked services from one place.

✅ After a successful merge: Your data, linked services (like Jan Aadhaar, scholarship records), and login credentials are all consolidated into your primary SSO ID. The extra account is permanently closed.
Before You Begin

Checklist — Before You Start

Make sure you have all of the following ready before attempting the merge:

  • Login credentials (username & password) for both SSO IDs
  • Mobile number registered with the account you want to deactivate (for OTP)
  • Your active Government Employee SSO ID (the one you want to keep)
  • Stable internet connection and a working browser (Chrome or Firefox recommended)
  • Ensure your primary (Government) SSO ID is active and accessible before starting
⚠️ Warning: This process is permanent and irreversible. Once an SSO ID is deactivated and merged, it cannot be restored. Double-check which account you are deactivating before proceeding.
Step-by-Step

How to Merge Multiple SSO IDs

1

Open the SSO Portal

Go to sso.rajasthan.gov.in. On the main login screen, look for the link "I have multiple SSOIDs" and click "Click here to merge."

💡 This option appears below the main login form on the SSO portal homepage.
2

Log In to the Account You Want to Deactivate

Sign in as a Citizen using the SSO ID you wish to deactivate (the extra or duplicate account). Do not log in with your Government Employee ID at this step.

💡 You are logging into the account you want to close, not the one you want to keep.
3

Open Edit Profile

After logging in, click the pencil (Edit Profile) icon at the top right area of the dashboard. This opens your account profile settings.

4

Click "Deactivate Account"

Inside the Edit Profile section, find and click the "Deactivate Account" button. This starts the deactivation and merge process for your citizen account.

⚠️ Clicking this begins an irreversible process. Confirm you are in the correct (secondary) account.
5

Enter Your Mobile Number and Verify via OTP

You will be asked to enter the mobile number registered with this account. An OTP will be sent via SMS. Enter it to confirm deactivation.

💡 Make sure you have access to the registered mobile number before this step. OTPs typically expire in 5 minutes.
6

Enter Your Government SSO ID

After OTP verification, you will be redirected to the merging page. Enter your active Government Employee SSO Login ID — the account you want to keep and merge into.

7

Confirm and Complete the Merge

Review the details shown and confirm the merger. Your citizen account is deactivated and its linked data is transferred securely to your Government Employee SSO ID.

✅ You will receive a confirmation message. From now on, use only your Government SSO ID to log in.
After Merging

What Happens After the Merge?

After a successful merge, here is what changes and what stays the same:

ItemBefore MergeAfter Merge
Number of active SSO IDs2 (Citizen + Government)1 (Government ID only)
Citizen account login✅ Active❌ Permanently deactivated
Your service history & dataSplit across 2 accountsConsolidated in 1 account
Jan Aadhaar / ABC ID linksMay be linked to either accountTransferred to primary ID
Can you reverse the merge?N/A❌ No — permanent
Troubleshooting

Common Issues and How to Fix Them

OTP Not Received

Check that the mobile number you entered matches the one registered with the account. Try clicking "Resend OTP." Ensure your network has a signal and the number is not on DND (Do Not Disturb) mode.

Wrong Account Deactivated

This is the most critical mistake to avoid. If you accidentally start the process on your Government Employee account, stop immediately and do not complete the OTP step. Once the merge is finalised, it cannot be reversed. Contact the SSO helpdesk at 0141-5153222.

"Merge" Option Not Visible

The merge option is only visible on the SSO portal login page. Ensure you are visiting sso.rajasthan.gov.in directly. Clear your browser cache or try a different browser if the option does not appear.

Government SSO ID Not Accepted During Merge

Ensure your Government Employee SSO ID is currently active and you are entering it exactly as registered — it is case-sensitive. If your Government ID is also inactive, reactivate it first before attempting the merge.

📞 SSO Helpdesk: For unresolved issues, contact the official Rajasthan SSO Help Desk at 0141-5153222 or email helpdesk.sso@rajasthan.gov.in. Support is available during government working hours (Monday–Friday, 10 AM – 6 PM). Source
Is This For Me?

Who Should Merge Their SSO IDs?

You should consider merging your SSO IDs if any of the following apply to you:

  • You are a government employee who registered a separate citizen SSO ID before receiving your official Government Employee ID.
  • You accidentally created a duplicate account with a different mobile number or email.
  • You are facing issues accessing services because your data is split between two accounts.
  • You want to keep only one ID to simplify access to Scholarship Portal, E-Mitra, SIPF, and others.
ℹ️ If you are a regular citizen with only one SSO ID, you do not need to merge anything. This process is specifically for people with two or more active SSO accounts.
Common Questions

Frequently Asked Questions

How do I merge multiple SSO ID logins? ▼
Log in to the Rajasthan SSO portal as a citizen using the account you wish to deactivate. Go to Edit Profile, click Deactivate Account, verify via OTP, and then enter your Government SSO ID to complete the merge.
What is the procedure for merging an independent account with a government employee account? ▼
Navigate to the "Edit Profile" section of your independent (citizen) account and click "Deactivate Account." Verify using your registered mobile number and OTP, then enter your Government SSO ID on the redirect page to complete the link.
Is a mobile number and OTP required for merging? ▼
Yes. For security, you must enter your registered mobile number and provide the OTP to authorise deactivation of the secondary account. Without OTP verification, the merge process cannot proceed.
What happens to my data after merging multiple SSO IDs? ▼
Your data, linked services, and application history from the deactivated account are securely transferred to your primary Government Employee SSO ID. You will not lose access to important applications or records, and everything is managed through a single profile going forward.
Can I undo the merge or reactivate a deactivated SSO ID? ▼
No. Once an SSO ID has been deactivated and merged into another account, the process is permanent and cannot be reversed. Always verify you are deactivating the correct account and that your primary Government ID is fully accessible before beginning.
Can a citizen merge two citizen accounts (without a government ID)? ▼
The standard merge process on the SSO portal is designed to merge a citizen account into a Government Employee account. If you have two citizen accounts and no government ID, contact the SSO Helpdesk at 0141-5153222 for guidance on your specific situation.
Will my Jan Aadhaar or scholarship data be lost after merging? ▼
No. Linked services such as Jan Aadhaar and scholarship records are transferred to your primary SSO ID during the merge process. However, it is advisable to note down all linked services and application numbers before starting, just to be safe.
How long does the merge process take to reflect? ▼
The merge is usually instant and you should be able to log in with your Government SSO ID immediately after confirmation. In some cases, it may take up to 24 hours for all linked services to appear under the primary account.
More Guides

Other Helpful Guides

SSO ID Login SSO ID Registration Forgot SSO ID Home — All Guides
About the Author

Written & Researched By

Junaid Malik, SSO ID Rajasthan content creator
Junaid Malik
Content Creator & SSO Specialist

Junaid Malik is a digital content creator with over 4 years of experience covering Rajasthan's e-governance ecosystem. He breaks down SSO ID registration, Jan Aadhaar updates, OTR for recruitment, and E-Mitra into clear step-by-step guides that everyday citizens can follow without confusion. He monitors every update from the Department of IT&C, Rajasthan and ensures all content on ssoidrajasthan.app is verified, accurate, and up to date for 2026.

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Ready to Merge Your SSO IDs?

Visit the official SSO portal and follow the steps above. Have both login credentials and your registered mobile number ready before you begin.

🔗 Go to SSO Portal