Privacy Policy

Words whose initial letters are capitalized have defined meanings below. These definitions apply equally in singular and plural form.

Key Definitions

• Account – A unique account created for you to access our Service or parts of it.
• Company – Refers to ssoidrajasthan.app (also "We", "Us", "Our" in this policy).
• Cookies – Small files placed on your device by a website, storing details of your browsing activity.
• Country – Rajasthan, India.
• Device – Any device that can access the Service (computer, phone, tablet).
• Personal Data – Any information that relates to an identified or identifiable individual.
• Service – Refers to this Website at ssoidrajasthan.app.
• Service Provider – Third-party companies or individuals who process data on our behalf.
• Usage Data – Data collected automatically when you use the Service (e.g., page visits, time spent, IP address).
• You – The individual or legal entity accessing or using the Service.

Personal Data

When you contact us or use certain features, we may ask you to provide personally identifiable information. This currently includes:

• Email address (when you contact us for support)

Usage Data

Usage data is collected automatically when you use the Service and may include your device's IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, unique device identifiers, and other diagnostic data.

When you access the Service through a mobile device, we may also collect your mobile device type, unique mobile device ID, mobile operating system, and mobile browser type.

We use Cookies and similar tracking technologies (beacons, tags, scripts) to track activity on our Service and store certain information to improve your experience.

Where required by law, non-essential cookies (analytics, advertising, remarketing) are used only with your consent. You can withdraw or change your consent at any time through your browser settings.

Types of Cookies We Use

• Necessary / Essential Cookies (Session) – Required to provide core features. Cannot be disabled without affecting service functionality.
• Cookie Acceptance Cookies (Persistent) – Record whether you have accepted our cookie policy.
• Functionality Cookies (Persistent) – Remember your preferences (e.g., language) to personalise your experience.

You can instruct your browser to refuse all cookies or alert you when a cookie is being sent. If you disable cookies, some parts of the Service may not function correctly.

The Company may use your Personal Data for the following purposes:

• To provide and maintain our Service – including monitoring usage to ensure performance and reliability.
• To manage your Account – if you register, your data enables access to account-specific features.
• To contact you – via email or other electronic means regarding updates, security notices, or support responses.
• To manage your requests – responding to queries, support tickets, or feedback you submit.
• For analytics and improvement – identifying usage trends and improving content quality.
• For business transfers – in the event of a merger, acquisition, or asset sale, your data may be among the assets transferred, with prior notice given.

We may share your Personal Data in the following situations:

• With Service Providers – to monitor and analyse use of our Service and to facilitate communication with you.
• For business transfers – during negotiations or completion of any merger, sale of assets, or acquisition.
• With Affiliates – where required, affiliates will be bound by this same Privacy Policy.
• With business partners – to offer relevant products, services, or promotions.
• With your consent – for any other purpose with your explicit consent.

We retain your Personal Data only for as long as necessary for the purposes described in this policy, including legal obligations, dispute resolution, and policy enforcement.

We may retain data beyond these periods where required by law, to establish legal claims, at your explicit request, or due to technical backup limitations. When retention periods expire, data is securely deleted, anonymised, or removed from active systems.

Your information may be processed at our operating offices or in other locations where our service providers are based. This may involve transferring data outside your state or country, where data protection laws may differ.

Where required by applicable law, we ensure that all international transfers of Personal Data are subject to appropriate safeguards. No transfer of your Personal Data will occur unless adequate security controls are in place.

You have the right to request deletion of the Personal Data we hold about you. You can:

• Visit your account settings (if you have an account) to update or delete your information.
• Contact us directly at contact@ssoidrajasthan.app to request access, correction, or deletion of your data.

Please note that we may need to retain certain information where we have a legal obligation or lawful basis to do so.

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your data becomes subject to a different Privacy Policy.

Law Enforcement

We may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Other Legal Requirements

We may disclose your data in good faith where necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

The security of your Personal Data is important to us. We use commercially reasonable means to protect it. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

We recommend that you do not share sensitive personal credentials (such as your SSO ID password or Aadhaar number) through any contact form or email on this platform.

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us immediately.

If we discover we have collected data from a child under 16 without parental consent, we will take prompt steps to remove that information from our systems.

Our Service may contain links to third-party websites not operated by us, including the official Rajasthan SSO portal. If you click a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We may update this Privacy Policy from time to time. When we do, we will post the new policy on this page and update the "Last Updated" date at the top.

For significant changes, we will notify you via email and/or a prominent notice on our Service prior to the change taking effect. We advise you to review this page periodically.